Then use one drive or drop box to place share links into the thread for troubleshooting. The command will automatically collect the computer files and place them on the desktop.
Using administrative command prompt copy and paste this whole command:ĩ) Make sure the default language is English so that the logs can be scanned and read. Hope this helps Roon do SOMETHING about it.1) Were you able to use the Intel graphics driver on build 1511, 1607, 1703, or 1709?Ģ) Or was your upgrade from Windows 7 or 8?Ĥ) What is the status of the files on the computer?ĥ) Are the files backed up on another drive or in the cloud?Ħ) Has a backup image been made using Macrium, Aoemi, Acronis, Paragon, or similar software?ħ) If you needed to perform a clean install (delete partitions, make an unallocated drive, and reinstall the operating system) would you be able to?Ĩ) To evaluate the computer environment please post logs for troubleshooting. The driver I got from a link posted in the forums was really old. I tried to roll back the Intel driver but Windows refused to install it. Looking at the graphics cards Events log, I see:ĭriver Management concluded the process to install driver igdlh64.inf_amd64_e0797375598370d1 for Device Instance ID PCI\VEN_8086&DEV_0116&SUBSYS_054F1025&REV_09\3&11583659&0&10 with the following status: 0x0.ĭriver Management concluded the process to install driver nvacwu.inf_amd64_9d2734742a07f3cf for Device Instance ID PCI\VEN_10DE&DEV_0DF4&SUBSYS_05501025&REV_A1\4&21075178&0&0008 with the following status: 0x0. The cause is the recent Windows update, the one which introduced dark backgrounds for standard apps (like Windows File Explorer). It is hard to believe Roon refuses to do anything to fix this is some way that can be acceptable. If I minimize Roon, I have to restart it to bring it back to normal. I just got the dreaded blank screen issue, and it is extremely annoying.
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